A commercial door failure is not the same problem as a jammed door at home. When a warehouse or a shop door is stuck open, the building is not secure. When it is stuck closed, trucks cannot load, bays cannot cycle, and the day stops. Accurate Door has served Chicagoland businesses since 1972, and the commercial division exists because a facility manager needs a door fixed in hours, not days, and needs a company that still answers the phone at the end of a second shift.
Commercial doors come in several types, and each fails differently. Rolling steel service doors coil into a barrel above the opening and are built for security and heavy cycling, so their common issues are worn barrel springs, bent slats and failed bottom bars. Sectional overhead doors work like a larger version of a residential door and share the same spring, cable and roller failures, scaled up. High-cycle doors on a busy dock may run many thousands of cycles a year, which is why the parts that last a decade at home wear out far faster in a commercial setting.
Openers and operators on commercial doors are heavier-duty units, often jackshaft or trolley operators rated for continuous use, sometimes tied into fire alarms, access control or loading-dock interlocks. A repair here is as much about the controls and the safety edges as the motor. We test the operator, the photo eyes and the reversing edge, and we make sure a door tied into a life-safety system still drops and seals the way the code requires.
Dock equipment sits next to the door and is part of the same workflow. A door that will not seal against a leveler, a bent track from a forklift strike, or a bottom section crushed by a pallet are routine commercial calls. We repair the door, straighten or replace the damaged track and sections, and get the opening back to a clean seal so the building holds temperature and stays secure.
The real value for a business is not one repair, it is staying ahead of the next failure. We set up scheduled maintenance for commercial accounts, cycling and inspecting springs, cables, rollers, operators and safety edges on a planned interval so the parts that are about to fail are caught during a quiet hour rather than in the middle of a shipment. For a facility that runs a door thousands of times a month, planned maintenance is far cheaper than an emergency and a stopped dock.
What's included
Rolling steel service doors
Barrel springs, slats, bottom bars and guides repaired or replaced on security and storefront rolling doors built for heavy cycling.
Sectional overhead doors
Spring, cable, roller and panel repair on larger overhead doors, plus full replacement when a door has reached the end of its life.
Commercial operators
Jackshaft and trolley operators rated for continuous duty, repaired or installed, including the safety edges and photo eyes the code requires.
Dock and warehouse doors
Doors damaged by forklift strikes or pallets straightened, re-tracked and re-sealed so the opening closes clean and holds temperature.
Scheduled maintenance contracts
Planned inspection and service intervals for high-cycle doors, so worn parts are caught during a quiet hour instead of a stopped shift.
Same-day emergency response
A door stuck open leaves a building unsecured. We answer 24 hours a day and prioritize commercial lockouts across the service area.
How the job runs
- Call the commercial line Tell us the door type and the fault. We schedule a visit fast, and treat an unsecured building as an emergency.
- On-site assessment The technician inspects the door, operator and safety system, and identifies what failed and what is about to.
- Quote and schedule You get a firm price and, for larger work, a schedule that fits around your operating hours.
- Repair and verify The door is repaired, the operator and safety edges tested, and the opening checked for a clean seal before we leave.
Commercial Garage Doors for every major brand
Accurate Door works on Raynor, Amarr, Clopay, LiftMaster, Chamberlain and Genie. Accurate Door is a Raynor Authorized Dealer. Parts for the common makes ride on the truck, so most jobs are finished on the first visit.